How will it work?

We know that working with a new graphic design studio often prompts a few questions. To give you an idea of how we work together, we've outlined our design process.

1 – Get in contact


Head over to our contact page to fill out a short brief which outlines the design services you are interested in. We will then be in touch to book in a complimentary 30 minute discovery session to brainstorm your businesses goals.

Tell us about your business - ipad design questionnaire
Zoom discovery session

2 – Discovery Session


In your free 30-minute discovery session, we will discuss how we can solve your design problem and set you on the right path to get there.

The session is an important step to help us understand your short and long term goals and help you sharpen your focus and objectives. This process ensures that what we produce is creatively excellent and strategically targeted.

3 – The plan


We provide a customised proposal outlining your goals and how we will get there within your budget. Then, if you are ready to move ahead, we offer a 5% discount for upfront payment or an instalment plan over three payments.

brand personality, brand style in the brand foundation guide

4 – Your brand foundation


Contrary to popular belief, great creative work is rarely born in a flash of inspiration.


Our brand foundation step allows us to explore who you are and what motivates your brand. Then, to set you apart from your competitors, we analyse your core values, refine your position statement, explore your tone of voice and identify your ideal customers.


Finally, we present this information in a design strategy presentation that includes a mood board to reflect these values and your visual style. When your brand foundation is approved, we move to the design phase of your project. 

5 – The design


In the project's design phase, we bring together our talented team to design and execute a concept package. You can expect progress updates via email and our client portal during this process. Finally, we present the concept package to you in person, via zoom or a telephone call if this is your preference. The concept presented will align with the brand foundation and design strategy process, which usually eliminates the need to make significant revisions at this stage of a design project. If there is a need for changes, we will make every effort to ensure your complete satisfaction.

design based on design strategy process

6 – Project completion


Final artwork and production files will be prepared and packaged for digital delivery when the design is approved. In this final phase of the project, we will find out how we did and make sure you were happy with the project and final deliverables.

7 – After care & support


We are all about creating lasting business relationships, so we will always provide tools or ongoing support to ensure your brand remains cohesive across any future projects you may have.

Brand guidelines and after care