Nandos Australia
+ Immersive brand experiences
+ Scalable multi-site rollouts
+ Cultural storytelling integration
To deepen customer engagement and increase dwell time, unique site-specific environments were created for Nando’s that brought their vibrant brand story to life — across dine-in spaces, mobile catering units, and event activations.
Designing for Scale Without Losing Soul
Immersive Brand Environments at Every Touchpoint
From in-store dining to pop-up containers, food trucks, and digital menus, we ensured every customer touchpoint felt unmistakably Nando’s.
From Storytelling to System-Wide Execution
Each design was tailored to reflect Nando’s unique voice — combining illustration, sculptural installations, hand-painted typography, and layered brand storytelling to create bold, sensory-driven experiences. These immersive elements weren’t just decorative — they drove foot traffic, increased brand engagement, and encouraged longer visits.
Multi-Site Rollout With Operational Precision
As Nando’s continued to expand and refurbish across Australia, we supported national rollout across multiple stores simultaneously — coordinating signage contractors, managing budgets, and keeping all projects on track. Our flexible approach meant we could shift priorities quickly, manage supplier negotiations, and ensure every site opened on time and on budget.
Supporting Cultural Integration Across the Network
With Nando’s growing collection of original South African art, we provided curation and layout support to help translate this vision into a cohesive, brand-aligned experience across multiple locations. From initial concept through implementation, our team ensured each piece of art was installed with intention and impact — reinforcing brand values while enhancing the dining experience.
The Result
A scalable design system that delivered localised, high-impact customer experiences — while maintaining brand consistency and operational control across a national store network.
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